Bewick Crescent Surgery Publication Scheme Welcome to the Dr Gordon Ferguson; Dr Peter Ramsay; Dr Martin Jones; Dr Robert McKinty; Dr Mark Bamford; Dr Christopher Stephenson; Dr Mark Welsh; Dr Ruth Hewitt; Dr Joanne Dodgson General Practitioner Publication Scheme. This is a guide to the General Practitioners (who practice together) within the partnership practice Publication Scheme as required by the Freedom of Information Act 2000. Part I: Introduction This Publication Scheme is a complete guide to the information routinely made available to the public by Dr Gordon Ferguson; Dr Peter Ramsay; Dr Martin Jones; Dr Robert McKinty; Dr Mark Bamford; Dr Christopher Stephenson; Dr Mark Welsh; Dr Ruth Hewitt; Dr Joanne Dodgson General Practitioners. It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness. How much does it cost? The publications are all free unless otherwise indicated within each Class (with £). Where information is provided at a cost the charges will be calculated as set out in Class 7. How is the information made available? The information within each Class is available in hard copy from: Michael McDermott Bewick Crescent Surgery 27 Bewick Crescent Newton Aycliffe Durham DL5 5LH Tel: 01325 313289 Some information may be downloadable from the practice website (BewickCrescentSurgery.co.uk) Your rights to information * In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Bewick Crescent Surgery General Practice under the NHS Openness Code 1995. * The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made. * From January 1st 2005 it will oblige the General Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release. * New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000. * Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you. For this, please contact: Practice Manager Michael McDermott 27 Bewick Crescent Newton Aycliffe Durham DL5 5LH Tel: 01325 313289 Email: Michael.McDermott@gp-A83037.nhs.uk Feedback If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to: Practice Manager Michael McDermott 27 Bewick Crescent Newton Aycliffe Durham DL5 5LH Tel: 01325 313289 Email: Michael.McDermott@gp-A83037.nhs.uk Part II: Classes of Information All information at the Bewick Crescent Surgery General Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories: 1. Who we are Details of the practice, organisational structures, key personnel and how we fit into the NHS This practice has a local Personal Medical Services contract. The contract is with: Sedgefield Primary Care Trust, Merrington House, Mferrington Lane Industrial Estate, Spennymoor, Durham, DL16 7UU, (sedgefield-pct.nhs.uk) The practice aims to follow National Institute for Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website (http://www.nice.org.uk/) or the Department of Health website (http://www.doh.gov.uk/). The NHS is a very large part of the public sector. It is possible to find out information about our practice, the Sedgefield Primary Care Trust and other NHS services in your area by using http://www.nhs.uk/. A full list of local General Practices can be found there too. The Bewick Crescent Surgery provides general medical services for the geographical area of Newton Aycliffe and Heighington. The full names of GPs at our practice are listed in the introduction to this publication scheme. The practice also employs: * Administrative staff * Health visitor(s) * Practice manager(s) * Practice nurse(s) * Physiotherapist * District Nurse * Dietician * Midwife,HealthCare Assistant * A full list of the services we provide is detailed in Class 2 below. There is a national NHS Plan that explains how the NHS is changing and sets out how all the different parts function and work together. A copy is available on the Department of Health website (www.doh.gov.uk/nhsplan). Some information will be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998. 2. Our services The range of services we provide under contract to the NHS This is the range of services we provide: * Baby clinic * Cervical cytology * Child health surveillance * Contraceptive services * Community pediatrician * Dietician * Disease management clinics * District nurse * Health promotions clinics (e.g. well man and well woman clinics) * Immunisations * Maternity medical services * Minor surgery services * Young Persons Clinic * Healthy Eating Clinic * HRT Clinic * Smoking Cessation Clinic * Physiotherapy Services Some of these services are provided in partnership with other agencies, namely: * Physiotherapy Outreach Darlington Memorial Hospital For any policies relating to our services, please refer to Class 6. See also our practice leaflet which is available free of charge from: Michael McDermott Bewick Crescent Surgery 27 Bewick Crescent Newton Aycliffe Durham DL5 5LH Included in our practice leaflet is information on the following: * our practice address(es) * our opening and closing times * the arrangements we have for out of hours cover 3. Financial and funding information Funding details and charging policies The Bewick Crescent Surgery receives money from Sedgefield according to its contract (as per Class 1 above) in exchange for services provided for patients. The total income received from the NHS before expenses in 2001/2002 was £1372906.00. The sum spent on drugs prescribed by the Bewick Crescent Surgery in 2001/2002 was £2123711.00. Please see Part III for a link to the document titled "Statement of Fees and Allowances payable for General Medical Practitioners in England". Please apply to the Department of Health for information on costs and the formats this is available in. There may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice's affairs. 4. Regular publications and information for the public Guidance and information leaflets Information leaflets relating to the clinical services and health services that we provide for patients and the public, and our range of regular publications are freely available at the surgeries, in the reception areas. Alternatively, please contact: Michael McDermott Bewick Crescent Surgery 27 Bewick Crescent Newton Aycliffe Durham DL5 5LH 01325 313289 5. Complaints Policies, procedures and contacts for complaints If you wish to make a complaint about any aspect of our service, you should first contact: Mr Michael McDermott Practice Manager Michael McDermott 27 Bewick Crescent Newton Aycliffe Durham DL5 5LH 01325 313289 The complaints policy for our practice can be obtained at a cost of £ 0 in hardcopy from: Practice Manager Bewick Crescent Surgery 27 Bewick Crescent Newton Aycliffe DL5 5LH 01325 313289 6. Our policies and procedures General policies and procedures in use within the practice. These include (but are not restricted to) data protection, prescribing and prescription, zero tolerance and health and safety. We have policies available on the following: * complaints (£ 0) * confidentiality (£ 0) * data protection (£ 0) * health and safety (£ 0) * information sharing with other agencies (£ 0) * removal of patients from the practice list (£ 0) * zero tolerance to violence (£ 0) Each of the above are available in hardcopy If you would like a copy, please contact: Practice Manager Bewick Crescent Surgery 27 Bewick Crescent Newton Aycliffe DL5 5LH 01325 313289 7. This publication scheme In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the practice. We will also publish any proposed changes or additions to publications already available. Cost of Information For the most part, we will charge you only for hard copies or copying onto media (e.g. CD-ROM). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available. Charges are as follows: a) Via the General Practice website - free of charge, although any charges for Internet Service provider and personal printing costs would have to be met by the individual. For those without Internet access, a single print-out as on the website would be available by post from Practice Manager, Michael McDermott, 27 Bewick Crescent, Newton Aycliffe, Durham, DL5 5LH or by personal application at the Bewick Crescent Surgery General Practice. However, requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation's websites. b) Leaflets and brochures - free of charge for leaflets or booklets on, for example, services we offer to the public. A list is available in Class 4. c) "Glossy" or other bound paper copies, or in some cases a CD-ROM, video or other mediums are for charge as in our publication lists available from Practice Manager, , 27 Bewick Crescent, Newton Aycliffe, Durham, DL5 5LH, 01325 313289 , Michael.McDermott@gp-A83037.nhs.uk d) E-mail will be free of charge unless it says otherwise. The charges will be reviewed regularly. Part III: Useful Resources Websites: * Our website BewickCrescentSurgery.co.uk * Sedgefield Primary Care Trust sedgefield-pct.nhs.uk * Information Commissioner http://www.informationcommissioner.gov.uk/ * Lord Chancellors Department http://www.lcd.gov.uk/ * NHS Freedom of Information http://www.foi.nhs.uk/ * General Medical Council http://www.gmc-uk.org/ Publications: * NHS Openness Code www.doh.gov.uk/nhsexec/codemain.htm www.doh.gov.uk/nhsexec/codeannx.htm * FOI Act 2000 www.hmso.gov.uk/acts/acts2000/20000036.htm * Code of Practice under Section 45 FOI Act 2000 www.lcd.gov.uk/foi/codepafunc.htm * Code of Practice under Section 46 FOI Act 2000 www.lcd.gov.uk/foi/codemanrec.htm * Statement of Fees and Allowances payable for General Medical Practitioners in England www.doh.gov.uk/pricare/fees.htm